Last updated: 27 July 2026
Grace Automobiles (“Grace Automobiles,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and share information when you visit www.graceautomobiles.com, contact us, request a quotation, book a service, or use our automobile repair and maintenance services.
Depending on how you interact with us, we may collect:
Personal and contact information
Vehicle and service information
Transaction information
We do not normally store complete debit card, credit card, UPI PIN, or banking credentials.
Website and technical information
When you visit our website, certain information may be collected automatically, including:
We may collect information when you:
We may also receive relevant information from insurers, vehicle owners, authorised representatives, spare-parts suppliers, or other parties involved in providing the requested service.
We may use your information to:
We may contact you by telephone, email, SMS, or messaging services such as WhatsApp regarding:
We will send promotional messages only where permitted or where you have agreed to receive them. You may opt out at any time by using the unsubscribe option provided or by contacting us.
Opting out of marketing will not prevent us from sending necessary service-related communications.
We do not sell or rent your personal information.
Where reasonably necessary, we may share relevant information with:
Service providers are expected to use the information only for the purpose for which it was provided and to protect it appropriately.
Our website may use cookies and similar technologies to:
You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website features.
Third-party features, such as embedded maps, videos, analytics tools, or social-media links, may place their own cookies and process information according to their respective privacy policies.
We retain personal information only for as long as reasonably necessary to:
When information is no longer required, we will take reasonable steps to delete, anonymise, or securely dispose of it.
We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. Customers should avoid sending passwords, payment PINs, or other highly sensitive information through ordinary email or website forms.
Subject to applicable law, you may contact us to:
We may need to verify your identity before processing certain requests. Some information may need to be retained where required by law or for legitimate business records, warranty obligations, dispute resolution, or fraud prevention.
Our website and automobile services are not directed at children. We do not knowingly collect personal information directly from children without appropriate consent from a parent or legal guardian.
Our website may contain links to third-party websites or services. Grace Automobiles is not responsible for the privacy practices, security, or content of those third parties. We recommend reviewing their privacy policies before providing personal information.
We may update this Privacy Policy periodically to reflect changes in our services, technology, or legal requirements.
The updated policy will be published on this page with a revised “Last updated” date. We encourage you to review this page occasionally.
If you have questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact:
Grace Automobiles
Phone: +91 94951 27504
Email: info@graceautomobiles.com
Website: www.graceautomobiles.com
We will make reasonable efforts to review and respond to privacy-related requests within an appropriate period.